Welcome and Blast Off

Constellation's CEO, R "Ray" Wang welcomes you with an overview of the latest trends, a run down of the day's events, and an introduction to your hosts at Connected Enterprise 2013

BIG IDEA Keynote #1: Beyond Gamification, The Future of Engagement

Jane McGonical, Chief Creative Officer, SuperBetter Labs

Jane is a world-renowned designer of alternate reality games (ARGs) — games designed to improve real lives and solve real problems. She is Chief Creative Officer for SuperBetter Labs, and she is the New York Times best-selling author of Reality is Broken: Why Games Make Us Better and How They Can Change the World. Come hear her latest thoughts on the Future of Engagement, where the world is heading and what you can do about it.

EXPERIENCES: Immersion

Join your fellow attendees in a series of interactive experiences and immerse yourself in an innovative state of mind.

MARKET MAKER GALACTIC 1:1: Keynote Interview

Constellation's R "Ray" Wang interviews a market maker executive in a 20 minute action packed session. 5 minute Q&A to follow.

EXECUTIVE EXCHANGE: Future of Work -- Planing For Five Generations Of Workers

Michael McNeal, Vice President, Talent Development, Intuit

The Future of Work analyzes the confluence of technological, demographical and cultural trends challenging the traditional paradigm of work. Where we work, when we work, how we work, what we work on, and why we work have dramatically shifted. How do we apply our knowledge to utilize workplace trends to create an engaged, empowered and efficient workforce. The Future of Work is Collaborative, Social, Mobile, and Remote.

VISIONARIES: Future of Work

Join industry thought leaders about where they see the future of work

EXECUTIVE EXCHANGE: Matrix Commerce -- How To Design a Buyer Centric Approach

Miguel Almeida, Vice President, eCommerce, Walgreens
Neetan Chopra, Divisional Vice President, IT Strategy and Architecture Emirate Group IT and Mercator

Matrix Commerce covers the disruptive pressures influencing the commerce paradigm. Commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Matrix commerce means the fusing of demand signals and supply chains in an increasingly complex world of buyers seeking frictionless buying experiences. Friction in this new world originates from new regulatory requirements such as sustainability, taxation, and privacy. As the world revolves around the buyer, channels, demand signals, supply chains, payment options, enablers, and big data will converge to create what Constellation coined in 2011 as Matrix Commerce. Matrix Commerce spans across disciplines as people, process, and technologies continue to transform today's commerce models.

VISIONARIES: Matrix Commerce

Jason Maynard, Managing Director and Software Analyst, Wells Fargo

Join industry thought leaders about where they see the future of matrix commerce

MARKET MAKER GALACTIC 1:1: Keynote Interview

Constellation's R "Ray" Wang interviews a market maker executive in a 20 minute action packed session. 5 minute Q&A to follow

EXECUTIVE EXCHANGE: Data to Decisions -- Practical Approaches To Turning Insights Into Action

George Orlov, Chief Architect, DMG Information
Adam Sold, Head Sales and Business Ops Programs, Dolby Labs

Data to Decisions examines the enablement of data-driven decisions across the entire organization. Holistic, data-informed decisions require a multi-disciplinary approach that incorporates performance monitoring with traditional business intelligence technologies. Don't get swept up in the big data hype. Gather key insights from your data, transform insights into actionable information, and then make the right decisions. Is your organization be ready to tap into this insight? Do you have the right big data business models?

VISIONARIES: Data to Decisions

Join industry thought leaders about where they see the future of data to decisions.

Live Quark: SharpCloud

Live Quarks are action packed 10 minute demos of emerging technologies. The speakers are hand picked to join and are not sponsored. They typically represent startups with tremendous potential.

Join SharpCloud as they show you how to quickly and easily create very visual experiences to communicate your story more effectively. Stories help you communicate the big picture, but allow you to drill down to detail where necessary. Use videos, images and presentations to bring your stories to life. You can also include timelines, relationships or virtual 3d worlds to really make you stand out from the crowd. Each story is a private space that allows you to get much closer to your audience. We'll notify you as soon as people look at your story, you can take them on a guided tour or ask them to comment or vote to create much stickier client relationships.

DINNER GALA: The Constellation SuperNova Awards

The Constellation SuperNova Awards celebrate and recognize leaders and teams who have overcome the odds to successfully apply emerging and disruptive technologies for their organizations. Join the 2013 SuperNova Award semifinalists, 2012 Award winners, and Constellation analysts to celebrate the achievements of the SuperNova Award competitors at this elegant awards ceremony dinner. The winners of the 2013 SuperNova Awards will be announced live, on stage by Constellation analysts..

BIG IDEA Keynote #2: Standing on The Sun, The Future of Capitalism

Chris Meyer, Founder, Monitor Talent

For half a century the US has sat at the center of the global economic system, and Western-style capitalism has dominated. Now, it's no secret that the center of gravity is shifting. The advanced economies that in 2000 consumed 75% of the world's output will, by 2050, consume just 32%. Meanwhile, the emerging economies of the world--Brazil, India, China, and others--will surge forward. As these fast-growing, low-income economies mature, will they adopt the practices of the old guard? Or will they make their own way, and create the next prevailing version of capitalism? What new opportunities will that create for firms around the world?

Hear from Chris how:
• The obsession with return on equity gives way to more broad-based measurements of success.
• Adam Smith's invisible hand of the market is redeemed by the "invisible handshake" of collaborative networks.
• Businesses take ownership of the impacts they now call "externalities."

Those who need to understand the emerging shape of global capitalism will benefit from Standing on the Sun.

MARKET MAKER GALACTIC 1:1: Keynote Interview

Constellation's R "Ray" Wang interviews a market maker executive in a 20 minute action packed session. 5 minute Q&A to follow

EXECUTIVE EXCHANGE: Consumerization of Technology -- How to Achieve Balance between Business and IT

Tom Cochran, Chief Technology Officer, The Atlantic Media
Ben Haines, CIO and SVP of Technology, Pabst Brewing

Consumerization of IT & The New C-suite examines the policies, technologies, and collaboration frameworks required to balance the speed of technology adoption with the security and scalability requirements of IT. With business seeking solutions that are simple, scalable, and sexy, line of business leaders who make technology decisions also must consider the safety, security, and sustainability of those technology decisions.

VISIONARIES: The Future of Consumerization of Technology

Join industry thought leaders about where they see the future of consumerization of technology

EXECUTIVE EXCHANGE: Technology Optimization and Innovation -- Having Your Cake and Eating It

John Kreul, Vice President, Chief Information Officer, Bemis Company
Andy Schlei, Vice President, Information Technology, Sony Pictures Entertainment

Technology Optimization & Innovation advises CIOs seeking to invest in innovation and strategic advantage while optimizing the cost of providing ongoing support. New economic realities and shrinking IT budgets necessitate that IT organizations become better at justifying new projects, more efficient in delivering IT services, and smarter in adopting new technologies that can deliver business value while reducing costs. Organizations must work together to optimize the cost reduction that funds innovation, and learn how to balance the needs of business with the responsibilities of IT.

VISIONARIES: Technology Optimization and Innovation

Join industry thought leaders about where they see the future of technology optimization and innovation

MARKET MAKER GALACTIC 1:1: Keynote Interview

Live Quark: SparksFly

Live Quarks are action packed 10 minute demos of emerging technologies. The speakers are hand picked to join and are not sponsored. They typically represent startups with tremendous potential.

Sparks are undiscovered things to learn and benefit from within all of the data from the social networks and habits we participate in every day including watching stuff, reading stuff, searching for stuff, sharing, shopping, communication, etc.  But when each of these data filled things comes together with anotherone, a new set of possibilities or "sparks" are given off.  

Sparksfly helps people organize friends, family, work associates, former classmates, colleagues, former colleagues, softballteam, class mates, etc. into the routines that fit you best.  Experiencing your apps working at the same time within your routines instead of opening one and closing another makes life a lot easier.  But that's just a smarter way to use your mobile device in your life.  The real power of SparksFly is the new things you gain from the data if all if your mobile tools and apps working together.   Your daily routines, killer new mobile experience bringing together all your tools andapps, and the sparks your get from the data of all if it working together.  When the things you do and love come together, we like to say, "SparksFly."

EXECUTIVE EXCHANGE: Next Generation Customer Experience -- Building Engagement From Experience To Personalization

Moderator:Paul Greenberg, Managing Principal, The 56 Group, LLC
Panelists: Banafesheh Ghassemi, VP, Marketing, CRM and Customer Experience, American Red Cross
Martin Hand, Sr. Vice President, Customer Experience, United Airlines
Rich Toohey, Vice President, Rewards Member Experience, Marriott Rewards

Despite the growing complexity of social, mobile, and analog channels customers demand simplicity in their experiences. Consequently, customers don't care what department they talk to for marketing, sales, and service. They expect an organization to act as one entity and their front office experiences to match other experiences regardless of touch point. This customer-centric cohesion requires new paradigms in user experience fueled by social, mobile, and big data technology. Get ready to make the shift as the front office comes the back office, and marketing, sales, customer service, and loyalty form the basis of the new engagement strategy.

VISIONARIES: Next Generation Customer Experience

Join industry thought leaders about where they see the future of customer experience

MARKET MAKER GALACTIC 1:1: Keynote Interview

Live Quarks: TBA

Big Ideas Forum: Five Global Ideas

Big Ideas Forum: Sharing

DINNER GALA: Constellation's Cosmic Feast and Hallowe'en Bash

Immerse yourself in a feast for the five senses with views of a Pacific sunset, gourmet cuisine, and cosmic entertainment. Get engaged, riveted, and inspired

NightCap

BIG IDEA: Keynote #3 Special Speaker TBSA

MARKET MAKER GALACTIC 1:1: Keynote Interview

EXECUTIVE EXCHANGE: Digital Marketing -- Balancing the CMO with the Chief Digital Officer

Judy Chen Consumer Marketing and Innovations Executive
Michael Lacarozza SVP Enterprise Marketing, Wells Fargo

The C-suite is realizing the futility of remaining analog in a digital world. CMOs can no longer live in the campaign to lead process – CMOs must also involve themselves in big data and analytics, social and community building, reputation, and loyalty. The future is real time convergence and its name is digital. Learn how organizations will make the shift as they straddle the analog and digital world. Understand the success stories and the lessons learned as leaders must work in an evolving paradigm. Whether your organziation leads the way, serves as a fast follower, or cautiously adopts the new marketing paradigms, Digital Marketing Transformation will share with you the insights that matter as the CMO evolves into a Chief Digital Officer

VISIONARIES: Digital Marketing

Join industry thought leaders about where they see the future of digital marketing

MARKET MAKER GALACTIC 1:1: Keynote Interview

VISIONARIES: Internet of Things and Software Defined Everything

Jonathan Ballon, Chief Strategy Officer, GE Software
Alfred Tom, Researcher and Investment Analyst, General Motors
Zia Yusuf, President & CEO, Streetline

CLOSING REMARKS:

Join the Constellation team as we summarize learnings from CCE 2012 and invite you to join us in our Client Research panels and CCE 2013.